Al Baik Contact Numbers by City — Complete UAE Directory

Trying to find a direct number for your local Al Baik branch usually leads to a frustrating discovery: there isn’t one. Al Baik runs its UAE customer service through a single toll-free line that covers every branch in the country, rather than separate numbers for Dubai, Sharjah, Abu Dhabi, or Ajman. This directory gives you that number, organized by city, along with the fastest way to actually resolve the kind of issue you’re calling about — because a general customer service line and a delivery-order problem often need two different solutions.

Quick Facts: Al Baik UAE Contact Information

Why There’s Only One Number

It’s a fair question: with roughly 35 branches spread across five emirates, why doesn’t Al Baik list a direct line for each one? The most likely answer is operational simplicity — a single toll-free customer service number lets the brand route calls to the right team regardless of which branch a customer is asking about, rather than each mall counter fielding its own phone line on top of serving walk-in customers. This is consistent with how the number appears across every official and reputable listing checked for this guide — the same 800 244 2245 shows up for the Dubai Mall branch, the Ajman branch, and the Al Wahda Mall branch in Abu Dhabi alike.

That said, some third-party map platforms (Google Maps, 2GIS, Yango Maps) list additional local mobile numbers against individual branches. These aren’t officially confirmed Al Baik contact points — they’re typically added by the mall directory or the mapping platform itself — so treat the toll-free number below as the reliable, verified option, and use branch-listed numbers on maps apps only as a secondary option if the main line doesn’t resolve your query.

Al Baik Contact Number: Dubai

For any Dubai branch, the same number applies — رقم البيك دبي is not a separate figure per neighbourhood, despite what some directory sites imply.

Al Baik Contact Number: Sharjah

If you’re searching رقم مطعم البيك الشارقة, this is the number you’ll reach for either Sharjah branch — Al Baik doesn’t run separate lines for its two Sharjah locations.

Al Baik Contact Number: Abu Dhabi

Branch	Location	Contact
Al Wahda Mall	Level 3, Al Wahda Mall Extension	800 244 2245
Mussafah	Inside Dalma Mall, Mussafah Sanaiya	800 244 2245
Al Ain Mall	Al Ain	800 244 2245
Hamdan Street	Central Abu Dhabi	800 244 2245

The al baik al wahda mall contact number and the number for every other Abu Dhabi branch, including Mussafah, is the same toll-free line.

Al Baik Contact Number: Ajman

رقم البيك عجمان follows the same pattern as every other emirate — one number, all branches.

A Quick Note on Al Baik in the UAE

For context on why this directory matters: Al Baik’s UAE presence has grown fast since its first permanent branch opened at Dubai Mall in June 2021. What started as a single food-court counter has expanded to roughly 35 branches across Dubai, Sharjah, Abu Dhabi, Ajman, and Umm Al Quwain, plus a mobile food truck. That scale is exactly why a single, consistent contact number matters more than it might for a smaller chain — with branches added at this pace, a per-branch phone system would be difficult to maintain accurately, and a customer calling about “the Al Baik near me” benefits far more from one reliable number than from hunting down a location-specific line that may or may not still be active.

The brand itself dates back to 1974, founded in Jeddah, Saudi Arabia, and known across the region for its broasted chicken — a technique that pressure-cooks and fries chicken simultaneously, locking in moisture while producing a crisp coating. That consistency in product is mirrored in how Al Baik handles customer service in the UAE: one recipe, one spice blend, and one toll-free number, regardless of which of the 35-plus branches you’re asking about.

What to Do for Different Types of Queries

The toll-free number is a good starting point, but it isn’t always the fastest route depending on what you actually need:

• General questions (hours, menu, branch locations): Call 800 244 2245, or check the Al Baik app, which usually has the most current branch information.
• A problem with a delivery order: Go through the app you ordered from — Talabat, Noon, Deliveroo, or Zomato all have their own support chat tied directly to your order number, which resolves issues faster than a general customer service call.
• A complaint about food quality or service at a specific branch: The same toll-free line typically handles this, since Al Baik doesn’t appear to publish a separate complaints number for its UAE operations (unlike some of its Saudi customer service lines, which do have dedicated complaint channels).
• Franchise or business inquiries: These are generally handled through Al Baik’s corporate channels rather than the customer-facing toll-free line — worth checking the official website for a dedicated business contact.

A Note on Saudi Arabia Contact Numbers

If you’ve come across separate numbers for Jeddah, Riyadh, Dammam, Madinah, or other Saudi cities, that’s a different system entirely — Al Baik’s Saudi operations run region-specific contact points (رقم البيك جدة، رقم البيك الرياض، إلخ) that don’t apply to UAE branches, and vice versa. This directory covers UAE contact information only; don’t expect a Saudi branch number to connect you to a UAE location or resolve a UAE order issue.

How This Directory Was Verified

Every number in this guide traces back to the same toll-free line — 800 244 2245 — cross-checked against multiple independent listings for different branches, including Dubai Mall, Al Wahda Mall in Abu Dhabi, and City Centre Ajman. Rather than presenting a table of city-by-city numbers that look different but are actually unverifiable duplicates or outdated entries pulled from directory sites, this guide is built around the one number that consistently appears across legitimate, cross-referenced sources for every emirate. If Al Baik introduces dedicated per-branch lines in the future, this page will need updating — but as of now, treating the toll-free number as universal is the more accurate approach than fabricating city-specific numbers that don’t actually exist.

Tips for Getting a Faster Response

1. Have your order number ready if you’re calling about a delivery issue — it speeds up resolution regardless of which channel you use.
2. Try the Al Baik app first for general questions — it’s often faster than waiting on a customer service call for something like hours or menu availability.
3. Use the delivery platform’s in-app chat for order problems — support agents there can see your order directly, unlike a general phone line.
4. Check official social media for outage or offer announcements — Al Baik’s UAE channels often post updates (temporary closures, new branch openings) before they reach customer service scripts.

Frequently Asked Questions

Is there one Al Baik number for the whole UAE? Yes — 800 244 2245 is the toll-free number that covers every Al Baik branch across Dubai, Sharjah, Abu Dhabi, and Ajman.

Does each Al Baik branch have its own phone number? No official, branch-specific number is published by Al Baik itself. Some map platforms list local numbers against individual branches, but these aren’t confirmed as official Al Baik contact points.

What number do I call for an Al Baik delivery complaint? For delivery-specific issues, contacting the delivery app (Talabat, Noon, Deliveroo, or Zomato) directly is usually faster, since they can see your order details. For general complaints, the toll-free number applies.

Is the Al Baik UAE number the same as the Saudi Arabia number? No. Saudi Arabia has its own region-specific contact numbers for cities like Jeddah, Riyadh, and Dammam, separate from the UAE’s toll-free line.

Can I use the Al Baik contact number for franchise inquiries? Business and franchise questions are generally better directed through Al Baik’s official website or corporate channels rather than the customer-facing toll-free line.

What’s the fastest way to reach Al Baik about a specific branch’s hours? Checking the Al Baik app or the branch’s mall directory listing is usually faster than calling, since hours can vary slightly by branch and are kept updated there.

Why don’t Google Maps or Zomato numbers always match the official Al Baik number? Third-party platforms sometimes list numbers submitted by the mall itself or by the platform’s own directory team, rather than a number confirmed directly by Al Baik. When in doubt, the toll-free 800 244 2245 line is the verified option.

Can I reach Al Baik UAE through social media instead of calling? Yes — official Instagram and other social channels are often used for general questions and offer announcements, and can be a quicker first stop than a phone call for non-urgent queries.

Does Al Baik UAE have a separate number for feedback or suggestions? No dedicated feedback line is officially published for the UAE operation — the same toll-free number handles general feedback alongside customer service and complaint calls.